Repair Process

May 3, 2016


What to expect from Ed Morse West Palm Beach Collision Center

Your car is in great hands with us, our repair technicians and staff members regularly attend continuing education classes. Learning and successfully passing tests based on new and changing automotive technology. We are very proud of our high CSI scores in regards to the quality product and customer service that we deliver back to our customers.

Our collision repair shop is fully equipped with 4 vehicle lifts and 4 drive on frame machines. We have 2 up to date measuring systems to ensure your vehicle is back to original specification before leaving our hands. We also have a complete mechanical area with 4 wheel alignment systems. We offer a guarantee on all of our repairs and parts are warrantied by the appropriate supplier. The paint department is equipped with 4 paint prep stations and 3 downdraft paint booths. We use only high quality products and computerized color matching technology to produce the original factory finish backed by our guarantee. We work directly with a glass supplier for parts for replacement jobs. We offer rental car services, courtesy shuttles and work with a towing company to handle all aspects and needs for our customers during the repair process.

Choose us not only for our quality work but because we make the process easy for you. Give us a call today!

If you’ve had an accident and need repairs on your vehicle, here’s what to expect from the Ed Morse West Palm Beach Collision Center.

Have your vehicle towed to the Ed Morse West Palm Beach Collision Center – or drive it here, if it is in safe condition – we are located at 1245 Watertower Rd., Lake Park, FL 33403.

Contact your insurance company advise them you would like to have your vehicle repaired at Ed Morse West Palm Beach Collision Center, and the insurance company will advise you what to do next.

Once the your estimate has been written and the collision center has approval, the parts are ordered and a repair time is scheduled for the repair. You will also be provided with an estimated completion date.

The collision estimator will provide you with a copy of your estimate, inform you of your financial responsibility. At this time, you can pick up your rental vehicle if covered by your insurance / or self pay or request a a courtesy ride.

While your vehicle is being repaired, your collision estimator will provide you with timely updates.

Once your vehicle is completed, your collision estimator will contact you to schedule a pick-up time.

Your financial obligation is due upon pick-up of your vehicle.

Ed Morse West Palm Beach Collision Center guarantees all workmanship for as long as you own or lease your vehicle.

Get your Free Estimate >>